November brought an exciting milestone for the TransitDash team: our first time presenting at the ITS Australia Summit, held on the Gold Coast. Lauren Strpko, Product Design Specialist and Shaun Hunter, Head of Innovation, took to the stage to share the work we've been doing to make public transport information simpler, faster, and more accessible for agencies across Australasia and beyond.
The summit brought together transport technology professionals from across Australia and New Zealand, and we were proud to contribute to two of its key sessions.
Shaun presented in the Future Mobility Customer Experience (CX) session, with a talk titled "Expanding Visibility: Customisable, Device-Agnostic Passenger Information for the Built Environment."
The core idea? Transit information shouldn't be confined to bus stops and train stations. Shaun made the case that agencies should be putting live departure boards in libraries, hospitals, hotels, and anywhere else people make day-to-day travel decisions. The challenge has always been the reliance on expensive proprietary Passenger Information Display Systems (PIDS) hardware with clunky content management, requiring significant infrastructure investment and limiting where information can realistically be displayed.
TransitDash's approach flips that model. By making passenger information customisable and device-agnostic, agencies can extend their reach without ripping out existing screens or being constrained to dedicated transport infrastructure. It's about meeting passengers where they already are.
Lauren presented in the Smart Data Ecosystems session, with a talk titled "Unlocking the Last Mile of Customer Information."
Her presentation centred on how TransitDash combines existing General Transit Feed Specification (GTFS) transit datasets with an organisation's brand elements in a simple Software as a Service (SaaS) interface which enables anyone on the team to produce custom maps, signage, timetables, service alerts, and other customer information content, quickly and consistently.
To illustrate just how fast the tools are, Lauren demonstrated creating a complete PDF timetable – including a custom cover, route map, and timetable with custom summarisation – in under three minutes. That kind of speed has a real impact: by reducing the time spent on typically manual, labour-intensive tasks, transit agency staff are freed up for more meaningful work, and operational workloads become more manageable.
If you weren't able to catch Shaun or Lauren at the summit and want to learn more about how TransitDash can work for your agency, we'd love to show you. We can run a demo using your own transit data and brand elements so you can see exactly what's possible for your context.
